Privacy Policy

1. Introduction

Welcome to Ailuxe ("Company", "we", "our", "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Ailuxe.com and use our AI services (collectively, the "Service").

We respect your privacy and are committed to protecting your personal data. Please read this Privacy Policy carefully. By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect several types of information from and about users of our Service:

2.1 Personal Information

When you register for an account or use our Service, we may collect personal information that can be used to identify you, such as:

• Name and contact information (email address, phone number)
• Billing information and payment details
• Professional information (company name, job title)
• Account credentials

2.2 Usage Data

We automatically collect information about how you interact with our Service, including:

• IP address, browser type, and device information
• Pages visited, features used, and time spent on our Service
• Search queries and interaction data with our AI models
• Error logs and performance data

2.3 AI Training Data

To improve our AI models, we may collect and use:

• Inputs provided to our AI services
• AI-generated outputs and responses
• Feedback and corrections on AI performance

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, maintain, and improve our Service
• To process your transactions and manage your account
• To train, develop, and enhance our AI models
• To communicate with you about service updates, security alerts, and support messages
• To personalize your experience and provide relevant content
• To detect, prevent, and address technical issues and security risks
• To comply with legal obligations and enforce our terms

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party vendors who provide services on our behalf, such as:

• Payment processing
• Cloud hosting and infrastructure
• Customer support and communication tools
• Analytics and performance monitoring

These service providers are contractually obligated to protect your data and only use it for the purposes we specify.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

4.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4.4 Aggregated or De-identified Data

We may share aggregated or de-identified information that cannot reasonably be used to identify you for research, analytics, or business purposes.

5. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Access controls and authentication mechanisms
• Regular security assessments and vulnerability testing
• Employee training on data protection

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When we no longer need to use your information, we will remove it from our systems and records or take steps to anonymize it so that you can no longer be identified from it.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: The right to know what personal information we hold about you
• Correction: The right to have inaccurate personal information corrected
• Deletion: The right to have your personal information deleted
• Restriction: The right to limit how we use your personal information
• Portability: The right to receive your personal information in a structured, machine-readable format
• Objection: The right to object to certain uses of your personal information

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

9. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

10. Children's Privacy

Our Service is not intended for use by children under the age of 16. We do not knowingly collect personally identifiable information from children under 16.

If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children under 16 without verification of parental consent, we take steps to remove that information from our servers.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We will let you know via email and/or a prominent notice on our Service prior to the change becoming effective.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: privacy@Ailuxe.com
• By mail: Ailuxe Privacy Team, 123 AI Innovation Center, Tech District, CA 94103